Are You Being Diligent About Your Employees' Financial Wellness?

Melissa Whitten
September 17, 2024

Understanding the Importance of Financial Wellness for Employees 

Financial wellness is a crucial yet often overlooked aspect of employee well-being. Employee financial health is at a 10-year low, and 57% of workers say money issues are their number one source of stress. 

It’s easy to see why. In U.S. households in 2022

  • 37% would have to borrow money or sell something to cover a $400 emergency 
  • 66% had to use less of a product or stop using it due to price increases 
  • 28% had to forgo some form of medical care because they couldn’t afford it 

With these problems hanging over them, employees can’t stay engaged and focused at work. More than 40% of U.S. workers reported having trouble focusing at work because of their financial concerns. In their personal lives, financial stress can cause significant mental and physical health issues, from headaches and body aches to severe depression and anxiety. 

Understanding the deep impact financial stress has on both personal well-being and job performance is the first step toward addressing these challenges. By recognizing the issues and providing financial wellness solutions as part of your employee benefits package, you can help workers regain control over their finances, improve their health, and ultimately enhance productivity in the workplace. 

Why Financial Wellness Matters for Your Employees 

Financial security is a fundamental pillar of an employee's overall well-being. It affects their ability to manage day-to-day expenses and their mental and physical health, job satisfaction, and long-term stability. 

Need for Financial Security 

Employees need financial security to feel empowered and capable of reaching their personal and professional goals. Workers with a solid grasp of their finances can plan for the future, make informed decisions, and maintain control over their lives.  

More than 30% of U.S. adults say they’re “just getting by financially.” Financially secure employees aren’t just getting by – they’re thriving, fully engaged, and contributing at their highest potential. 

Physical Effects of Financial Stress 

Financial stress can severely impact your employees' physical health. 

  • Headaches & Migraines: Persistent stress often leads to frequent headaches and migraines
  • Weakened Immune System: Ongoing stress weakens the immune system, making employees more prone to illness. 
  • High Blood Pressure: Financial anxiety can cause a sustained rise in blood pressure, increasing the risk of heart-related issues. 
  • Digestive Problems: Stress disrupts digestive functions, leading to discomfort and long-term gastrointestinal issues. 
  • Muscle Tension: Chronic stress keeps muscles tense, causing pain and discomfort in daily activities. 
  • Sleep Issues: Financial worries often lead to insomnia, poor sleep quality, and lower productivity at work. 

Overall Impact: These health issues diminish employees’ quality of life and directly affect their work performance and attendance. 

Your Role: By supporting financial wellness, you create a healthier, more focused, and engaged workforce. Help your employees discover financial wellness with IDIQ

The Impact of Financial Stress on Personal and Professional Life 

Financial stress reaches far beyond the paycheck, touching nearly every part of your employees' lives. It undermines their health, reduces their effectiveness at work, and disrupts their overall sense of well-being. Recognizing the full extent of this impact is key to offering meaningful support and fostering a more resilient workforce. 

Personal Impact 

Prolonged financial stress can lead to significant health issues, including both physical and mental conditions like anxiety, depression, and chronic stress-related disorders. These issues don’t just diminish employees' quality of life, they also hinder their ability to function effectively both at work and at home. 

Physical Health Issues 

Financial stress manifests physically in several debilitating ways, all of which take a significant toll on employees' overall well-being

  • Headaches & Migraines: Persistent stress often triggers frequent headaches and migraines. These can start as a dull ache that intensifies throughout the day, sometimes accompanied by sensitivity to light or nausea. The constant pressure in the head can make even routine tasks feel overwhelming, leading to a cycle of pain and tension. 
  • Weakened Immune System: Chronic stress gradually wears down the immune system, making the body less capable of fighting off common colds, infections, and other illnesses. Employees might get sick more often, and minor illnesses can linger longer than usual as they struggle to recover. 
  • High Blood Pressure: Financial anxiety can lead to a sustained increase in blood pressure, often without any noticeable symptoms until more serious health issues arise. Over time, this silent condition can cause hypertension, increasing the risk of heart attacks, strokes, and other cardiovascular problems. 
  • Digestive Problems: Stress can severely disrupt the digestive system, leading to issues such as stomach cramps, bloating, constipation, and other gastrointestinal problems. 
  • Muscle Tension: Chronic stress keeps muscles in a state of tension, leading to persistent pain in the neck, shoulders, and back. This tension can also manifest as clenched jaws or grinding teeth, leading to further discomfort, headaches, or even dental issues over time. 
  • Sleep Issues: Financial worries often make it difficult to fall or stay asleep throughout the night. Employees might lie awake, their thoughts racing, only to drift into a fitful sleep. This pattern leads to waking up feeling tired and unrefreshed, contributing to chronic sleep deprivation and fatigue. 

Mental Health Concerns 

Financial stress is a powerful trigger for mental health issues, with anxiety and depression being two of the most common outcomes. Anxiety often begins as a feeling of unease that never fully subsides. For some employees, this anxiety can escalate into full-blown panic attacks, where the stress becomes overwhelming, leading to shortness of breath, a racing heart, and a sense of impending doom. 

Depression, on the other hand, can creep in slowly. What starts as a general feeling of sadness or fatigue can deepen into a profound sense of hopelessness. Employees may begin to lose interest in activities they once enjoyed, withdraw from social interactions, and struggle to find motivation even for routine tasks. This emotional weight can be paralyzing, making it difficult to get out of bed in the morning or muster the energy to face the workday. 

Unhealthy Habits 

When financial stress becomes unbearable, many people turn to unhealthy coping mechanisms as a way to manage their anxiety. Some might find temporary solace in a pack of cigarettes, smoking more frequently as the stress intensifies. However, this habit not only harms their lungs but also becomes a crutch that they increasingly rely on as the stress persists. 

Others might seek comfort in food, particularly in unhealthy junk food. After a long, stressful day, the allure of fast food, sugary snacks, or late-night binges can seem irresistible. These eating habits provide a fleeting sense of comfort and distraction but often lead to weight gain, digestive issues, and a deepened sense of dissatisfaction with one’s health and appearance. 

For some, the escape from financial worries comes in the form of alcohol or other substances. A drink after work might seem harmless at first, but as financial stress mounts, what was once an occasional drink can turn into a nightly ritual, or worse, a dependency. This kind of substance use offers only temporary relief, masking the stress while creating new problems like addiction, impaired judgment, and further deterioration of mental and physical health.  

These unhealthy habits create a vicious cycle where the very actions taken to cope with stress end up amplifying it, leading to more significant health issues and deeper emotional turmoil. 

A Cycle of Health Decline and Financial Pressure 

The combination of these physical and mental health issues, coupled with unhealthy coping habits, creates a vicious cycle that’s hard to escape. As employees’ health deteriorates, their financial problems often worsen due to increased medical expenses or time off work.  

Professional Impact 

The effects of financial stress extend well beyond personal health, seeping into the workplace and significantly degrading job performance. Employees preoccupied with financial worries often find it difficult to concentrate, leading to a noticeable decline in productivity. The mental burden of financial stress can make even routine tasks seem overwhelming, causing employees to struggle with decision-making and problem-solving.  

Decreased Productivity and Focus 

When financial concerns dominate an employee's thoughts, their ability to focus on work diminishes. This distraction can lead to missed deadlines, decreased quality of work, and an overall decline in output.  

For example, a project manager who once excelled at juggling multiple tasks may now find even simple decisions overwhelming, while a customer service representative, preoccupied with unpaid bills, struggles to muster the patience and positivity needed to handle customer calls.  

Increased Absenteeism 

Financial stress often forces employees to take unscheduled days off, whether to address financial emergencies or because the stress has worn them down to the point of illness. On average, absenteeism costs businesses $3,600 per year for each hourly worker and $2,650 each year for salaried employees

Absenteeism also causes issues that are less obvious than the direct financial impact. When key team members are absent, others must step in to cover their duties. This repeated cycle of covering for absent coworkers disrupts workflows and fosters resentment and burnout among the remaining staff. In some cases, there may be no one available to take over their responsibilities, leaving critical work unfinished. 

Higher Employee Turnover 

Persistent financial stress often pushes employees to seek jobs elsewhere, especially if they feel unsupported by their current employer. Workers with financial wellness concerns are twice as likely to be looking for a new job. This turnover is particularly costly for organizations, with the average cost per hire estimated at $4,700, according to the Society for Human Resource Management (SHRM).  

These expenses quickly add up when considering the direct costs of hiring and training new employees, along with the indirect costs related to lost knowledge and decreased morale among remaining staff. 

Increased Errors and Safety Risks 

Employees under financial stress are more likely to make mistakes because their focus is divided. In high-risk environments, this divided focus directly increases the likelihood of accidents or errors, potentially endangering both the stressed employee, their coworkers, and customers. Even small errors can have significant consequences in fields like healthcare, manufacturing, or transportation, where precision and attention to detail are crucial. 

Impaired Team Dynamics and Morale 

Financial stress doesn’t just affect individual employees – it can disrupt the entire team. Stressed employees may be less cooperative, more irritable, and less engaged in team activities or collaboration. For example, a usually collaborative team member may withdraw, causing friction and slowing down projects. 

This can strain relationships and lower overall morale, making it harder for the team to work together effectively. Even one stressed employee can impact the team’s cohesion, leading to a less positive and productive work environment.  

A Vicious Cycle 

The professional impact of financial stress often sets off a vicious cycle. As employees' health and job performance decline due to stress, they may encounter additional financial challenges, like higher medical expenses or lost income from missed work. These pressures can further deteriorate their well-being and productivity, making it even harder to break the cycle without outside support. 

Financial Stress by the Numbers 

The scale of financial stress among employees is evident in the high levels of household debt across the United States. These staggering figures from the National Federal Reserve Bank of New York show just how widespread financial stress is: 

  • Total Household Debt: $17.3 trillion 
  • Average Debt per American: $104,215 
  • Average Credit Card Debt: $7,951 

Given the significant impact of financial stress, it’s no surprise that 93% of employees want their employers to offer financial planning and advisory services.  

Unfortunately, only 28% of companies currently provide these essential benefits. This gap presents a real opportunity for forward-thinking employers to make a meaningful difference in their employees' lives by integrating financial wellness programs into their benefits packages. 

How Employers Can Support Financial Wellness with IDIQ 

Comprehensive Solutions 

Supporting your employees' financial wellness starts with the right partnership. By choosing IDIQ, you can enhance your employee benefits package with a comprehensive suite of solutions that go beyond the basics. 

Elevate Your Benefits Package 

Partnering with IDIQ allows you to transform your employee benefits package into a powerful tool for enhancing overall well-being. By offering a range of tailored financial solutions, from AI-driven budgeting insights to live debt coaching, you provide employees with the resources they need to take control of their finances. This comprehensive support not only meets diverse employee needs but also strengthens your organization’s appeal, making it easier to attract and retain top talent. 

Holistic Approach 

IDIQ’s holistic approach seamlessly combines essential financial wellness tools with identity theft protection and legal assistance into a single, unified plan. This all-encompassing coverage provides personalized financial insights, actionable steps to achieve financial goals, and real-time security measures, ensuring your employees feel secure, supported, and focused at work. 

Empower Smarter Decisions 

IDIQ empowers your employees by providing clear, actionable insights into their financial health. With tools like AI-powered budgeting, personalized debt payoff plans, and live expert financial coaching, employees can take confident steps toward financial stability. Whether it’s syncing their accounts for a comprehensive financial overview or receiving personalized offers tailored to their needs, these resources help reduce financial stress and boost workplace engagement. 

Benefits of Partnering with IDIQ 

Partnering with IDIQ brings a range of valuable benefits tailored to meet the needs of brokers, HR professionals, and employees alike. By integrating IDIQ's comprehensive solutions into your benefits package, you enhance employee engagement, improve retention, and differentiate your offerings in a competitive market. 

For Brokers 

Brokers face the ongoing challenge of delivering value to clients while finding ways to boost their own revenue streams. Offering comprehensive, innovative solutions is key to standing out and retaining clients. 

  • Commission Revenue: Partnering with IDIQ allows you to increase your commissions by offering a suite of high-demand benefits. This partnership helps you expand your revenue streams by providing your clients with valuable services that enhance employee financial security. 
  • Retention & Satisfaction: Offering IDIQ’s leading benefits directly boosts employee well-being, helping you reduce turnover rates and increase job satisfaction. When employees feel supported in managing their finances, they are more likely to stay with their employer, fostering long-term loyalty that benefits both you and your clients. 
  • Differentiation: You can stand out in a crowded marketplace by offering IDIQ’s unique three-in-one solution, which includes financial wellness, identity theft protection, and legal services. This comprehensive package sets you apart from competitors, making your offerings more attractive to prospective clients. 
  • Business Growth: Expand your portfolio with IDIQ’s innovative solutions and attract new clients seeking comprehensive, forward-thinking benefits packages. By offering these advanced solutions, you position yourself as a leader in the benefits space, driving growth for your business. 

Partner with Us Today 

For HR Professionals 

HR professionals attract and retain top talent while managing the complexities of benefits administration. They must balance employee well-being with organizational efficiency to maintain a productive and satisfied workforce. IDIQ helps HR professionals achieve these goals through: 

  • A User-Friendly Platform: We simplify benefit administration with a user-friendly platform that saves time and reduces complexity. This efficiency allows HR teams to focus on strategic initiatives rather than getting bogged down in the details of managing multiple benefits systems. 
  • Attracting and Retaining Talent: In a competitive job market, offering valuable benefits helps you attract and retain the best candidates. IDIQ’s comprehensive coverage addresses key stressors, such as financial insecurity, making your company a top choice for talent. 
  • Enhanced Support: IDIQ provides enhanced support that helps employees manage their financial lives more effectively, improving their overall well-being and job satisfaction, promoting morale and retention. 
  • Proven Success: With a proven track record since 2009 and more than 4 million members, IDIQ gives you the confidence to offer reliable and effective solutions. 

Learn More About Our Solutions

For Employees 

Financial stress impacts employees’ overall well-being and job performance. Access to robust financial tools and support is crucial for helping them achieve security and peace of mind. We offer: 

  • Value-Added Security: Employees benefit from real-time credit monitoring backed by $1 million in identity theft insurance, underwritten by AIG. This level of protection offers peace of mind, knowing that their financial identity is secure. 
  • Comprehensive Legal Solutions: IDIQ provides access to customizable legal documents, attorney consultations, and reduced rates, giving employees comprehensive legal support when they need it most. This benefit ensures that employees have the legal resources necessary to navigate life’s challenges. 
  • Financial Coaching: Employees also benefit from expert financial coaching, which provides them with the tools and resources needed to overcome financial challenges and plan for a secure future. This personalized guidance helps employees manage their finances more effectively, improving their financial health and overall well-being. 
  • Unmatched Coverage: With IDIQ, employees receive valuable financial intelligence and 100% U.S.-based support. This unmatched coverage ensures that employees are well-informed and empowered to make the best decisions for their financial well-being, contributing to their overall security and satisfaction. 

How to Get Started with Financial Wellness Programs 

Implementing a financial wellness program is a strategic move that can significantly benefit your organization. However, the key to success lies in starting with a solid foundation. Here’s how you can begin: 

Initial Steps 

Start by evaluating your current benefits package to identify any gaps in your financial wellness offerings. Understanding where your employees might need additional support allows you to tailor your program effectively.  

Once you’ve identified these gaps, introduce financial literacy resources and certified financial coaches from IDIQ. These professionals provide personalized guidance, helping employees navigate their unique financial challenges and make informed decisions. 

Key Practices to Promote 

To ensure your financial wellness program is comprehensive and effective, incorporate these key practices that promote financial health among your employees: 

  • Budget Wisely: Encourage employees to track and manage their spending. Providing tools and resources for budgeting helps them take control of their finances and avoid unnecessary debt. 
  • Build Savings: 60% of households have less than three months of savings on hand, which is often not enough to get by when a crisis strikes. Emphasize the importance of creating and maintaining an emergency fund. This financial safety net can prevent minor setbacks from becoming major financial crises. 
  • Legal and Debt Management: Offer guidance on creating trusts and managing debt. Providing access to legal advice and debt management tools helps employees plan for the future and manage their obligations responsibly. 
  • Long-Term Planning: Equip your team with credit-building tools that support long-term financial goals, such as buying a home or planning for retirement. 
  • Theft Insurance: Ensure employees have adequate coverage for unforeseen events like identity theft. IDIQ’s comprehensive protection plans help safeguard against these risks, providing peace of mind. 

Why Choose IDIQ 

Choosing IDIQ for your financial wellness program brings significant advantages. Our certified financial coaches offer real, actionable solutions tailored to individual needs. Employees gain access to personalized financial advice, guiding them through everything from everyday budgeting to complex financial decisions.  

What sets IDIQ apart is our approach – not just offering a service, but delivering empathy and personalized care to ensure your employees feel truly supported. 

💡 Learn More: The Rise of Financial Intelligence: Latest Study from IDIQ Uncovers Key Industry Challenges

Final Thoughts: The Value of Investing in Employee Financial Wellness 

Investing in financial wellness programs is not just a benefit but a critical aspect of employee well-being and productivity. Employees with the tools to manage their finances effectively experience less stress, better health, and greater job satisfaction. This leads to higher engagement, loyalty, and overall performance within your workforce. 

Employers who prioritize financial wellness build stronger relationships with their employees, creating a more engaged and dedicated team. By addressing financial stress, you show a commitment to your workforce’s holistic well-being, which fosters a positive workplace culture and boosts retention rates. 

Integrate IDIQ solutions into your benefits package to enhance employee satisfaction and well-being. Get started with IDIQ today.  

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Sep 15, 2025

What To Do if Your Small Business Has a Data Breach

Man typing on computer and avoiding a small business data breach

Running a small business is no small task. Between managing employees, covering expenses, and keeping customers happy, you’re already wearing a variety of hats.

And now you have to add data breach management to the list? Unfortunately, in today’s digital world, cybersecurity threats are a reality small business owners can’t ignore.

Cybercriminals have shifted their focus to smaller, more vulnerable organizations. In fact, 82% of ransomware attacks now target smaller businesses, which often lack the resources, employee training, and safeguards that larger corporations have. That makes them easier targets.

When a data breach occurs, the consequences can be devastating. Up to 60% of small businesses that are targeted in a cyberattack go out of business within six months.

It’s a terrifying statistic, but here’s what matters: in the event of a data breach, there are tried and true steps you can take to mitigate your losses, meet your obligations, and start rebuilding trust with your customers.

In this article, we’ll walk you through what to do immediately following a breach, so that you can get back to business with confidence.

Why Small Businesses Are Prime Targets for Cybersecurity Attacks

In 2023 alone, 350 million people were affected by data breaches. And while cybersecurity attacks can affect companies of any size, small businesses are disproportionately affected.

According to the Verizon Data Breach Investigations Report, small businesses account for 43% of all data breaches.

Unfortunately, many of those small businesses are underprepared. A recent study revealed that nearly one quarter of small businesses have no device security, and one in three rely on free or basic solutions that may not offer strong security coverage.

On top of that, many small businesses also admit that their teams are inadequately trained to spot and stop cyberattacks before they spread.

To make matters worse, hacker tactics continue to evolve. From malware to phishing emails, cybersecurity for small businesses continues to get more complex. The chart below shows the most common cyber risks in 2025, including data breaches:

Cybersecurity Threat What It Is
Data Breaches Hackers may gain unauthorized access to sensitive data such as customer records, payment details, or internal files.
Phishing and Social Engineering Scams where attackers may pose as trusted contacts through email, texts, or calls designed to trick your staff into revealing sensitive information.
Malware and Ransomware Malicious software that can disrupt your software systems, steal company data, or lock files until you pay ransom.
Weak Passwords Shared or reused passwords that are easy to guess through manual or automated attacks.
Outdated Software If you rely on older systems or apps with known flaws or vulnerabilities, hackers may be able to easily gain access.
DDoS Attacks Hackers may flood your website with fake traffic until it’s too slow to use.
Man-in-the-Middle Attacks Cybercriminals may intercept communications between your employees, or staff and customers to steal or change information.
Staff Errors If your team or contractors mishandle files or share credentials, hackers can easily gain access.

Clearly, there’s plenty of risk to contend with. Without rigid data breach prevention tactics in place, small businesses stand to lose a great deal, and the repercussions can be devastating.

The cost of a small business data breach can vary, but recent research shows cybersecurity incidents can cost small businesses an average of $2.98 million.

Small business data breach statistics are sobering, but there is hope. If your business experiences a data breach, acting quickly is the only way to prevent further damage and protect against long-term fallout.

The First 24 Hours Following a Data Breach: Containment Matters Most

When a data breach occurs, time is your most valuable asset. Waiting even a few hours to begin managing the situation can significantly increase the damage, and in many cases, the clock has already been ticking by the time you discover the problem.

According to IBM research, it takes an average of 277 days to identify and contain a data breach, largely because many go undetected for long periods. Larger organizations typically discover breaches faster than small organizations because they have strong, established cybersecurity practices.

Unfortunately, many small businesses find themselves unprepared to respond quickly, with half of small businesses reporting it took 24 hours or longer to recover their website after a cyberattack.

However, according to an IBM Data Breach Report, businesses that are able to contain a breach within 30 days can save over $1 million, so the sooner you can respond to a data breach, the better.

The Federal Trade Commission (FTC) recommends critical first steps when a small business data breach occurs.

1. Secure Your Business Quickly

As soon as you’re aware of a breach, focus on containment:

  • Hire a data breach response team like IDIQ quickly
  • Lock down any affected systems or physical areas
  • Remove any exposed information from your website, then request removal from third-party websites or search engines
  • Update passwords and any other access credentials

Taking these actions in the first 24 hours limits additional exposure and sets the foundation for recovery.

2. Consider and Address Vulnerabilities

Containing a small business data breach is only the first step, but understanding how it happened is just as critical.

Small businesses often rely on external providers for payroll services, IT support, and other key tasks that they can’t manage internally, meaning vendors could be a significant vulnerability. In fact, a recent study found that 35.5% of breaches in 2024 involved third-party vendors with access to sensitive data.

Review the information your vendors have access to and adjust or revoke privileges as necessary. Be sure you trust their security processes (and verify they make any necessary changes if they were responsible for the breach) before continuing your partnership.

Your Legal Obligations & Notifications

Every state has its own rules regarding how and when a business must notify customers after a data breach. Most require businesses to notify affected individuals within 30 to 60 days. Failing to do so can result in steep fines and lawsuits, and the loss of your customers’ trust.

IT Governance USA offers state-by-state data breach laws so you can understand exactly what’s required in your area.

IDIQ’s data breach response services help take care of breach notification requirements, helping you stay compliant while protecting your business and customers.

Use Identity Theft Protection

While not a legal requirement, adding identity theft protection services can help you better support your customers.

IDIQ’s identity theft protection services provide real-time monitoring, dark web scanning, and fraud restoration services for comprehensive support.

By giving your customers a proactive solution, you can reduce both the cost of the breach, improve customer sentiment, and make the experience less overwhelming.

Communicating a Data Breach to Your Customers

When a data breach occurs, your customers can face some of the worst fallout. Up to 87% of small businesses hold sensitive customer data, ranging from addresses to credit card details, that could be exposed in a breach.

The trickle-down effect of a data breach can impact customers in more ways than one. In 2023, 60% of companies that suffered a data breach were forced to raise their prices to recoup their losses. This means consumers don’t just deal with having their information exposed, but can end up paying the price even long after the breach is over.

When you notify your customers, be sure to let them know:

  • What happened and when it occurred
  • The data that was (or may have been) exposed
  • The steps you’ve already taken to contain the breach
  • What your customers can do to protect themselves, such as credit monitoring or identity theft protection
  • How you’ll keep them updated moving forward

Be honest and transparent. Share real details, don’t downplay the situation, and let your customers know how your data breach response plan provides them with ongoing protection.

This type of clear, transparent communication shows accountability and can prevent long-term damage to customer trust.

Preventing Your Next Data Breach

There are key steps you can take to prevent future data breaches. The FTC offers 10 simple steps for small businesses to consider:

  1. Train employees: Up to 47% of businesses with less than 50 employees report having no cybersecurity budget, meaning staff mistakes can quickly turn into unintentional but costly incidents. Create a clear set of rules for passwords and handling sensitive information.
  2. Protect devices from cyberattacks: Ensure software, browsers, and operating systems are up to date. Run antivirus scans to spot problems quickly.
  3. Use firewall security: Enable firewalls on all systems to block unauthorized access.
  4. Consider mobile devices: If your team needs to use mobile devices for work, require password protection, encryption, and security applications. Create a process to report lost or stolen equipment.
  5. Back up your data: Implement automatic, regular backups of essential files and store them offsite or in a protected cloud network.
  6. Control access to information: Restrict access to business computers or data, set up individual user accounts with passwords, and limit admin privileges to only essential staff.
  7. Secure your Wi-Fi: Hide and password-protect Wi-Fi networks to prevent outside access.
  8. Protect company credit cards: Use anti-fraud tools and isolate your payment systems from general internet use.
  9. Limit employee access to data: Give employees access only to the tools and/or data essential for their role.
  10. Strengthen passwords and authentication: Weak or stolen passwords account for 80% of hacking incidents. Require your team to regularly update their passwords and use multi-factor authentication (MFA) for an added layer of security.

How IDIQ Can Help You Navigate a Data Breach

A data breach can be devastating for a small business, but how quickly you respond helps determine how your organization recovers. That’s why IDIQ provides comprehensive data breach response plans designed to move quickly.

With advanced monitoring and around-the-clock support for your team members, employees, or customers who have had information exposed in a data breach, you can rest assured you have the help you need to stop the spread of a data breach when you need it.

With IDIQ, you gain access to:

  • 24-Hour guaranteed response time, so you get the help you need as fast as possible
  • Customized recovery plans built for your business
  • Dedicated support so you get the best care tailored to your unique needs
  • Customer notification support to help you manage notifying affected people
  • Identity theft protection services to help protect affected customers and employees

With nearly two decades of cybersecurity experience, IDIQ can help you navigate the stress, legal obligations, and end-to-end tasks necessary to protect your brand and your customers.

Reach out to IDIQ’s data breach response team today for the support you need to take back control.

Sep 5, 2025

What to Do After a Data Breach: Data Breach Management Guide

Hands on a laptop with a red unlocked padlock symbol representing a data breach and data breach management

The growing frequency of cyberattacks has made effective data breach management critical for businesses. According to a report by the Identity Theft Resource Center, data breaches impacted more than 350 million people last year.

When a data breach occurs, the most important thing on any business owner’s mind is what to do next, and how to take action as quickly as possible.

With sensitive consumer data at stake, knowing the proper steps to take immediately after a breach can mitigate damage, restore trust, and help your business comply with legal obligations.

💡Related: What to Do if Your Small Business Has a Data Breach

What to Do Immediately After a Data Breach

The first few hours and days following a breach are critical to effective data breach management. Delays can lead to greater data loss, regulatory penalties, and a loss of trust from customers and stakeholders.

Below are the immediate steps businesses should take when a breach is detected.

Pro tip: Add these steps to your data breach management plan so you can be prepared.

Contain the Breach

The first priority after discovering a data breach is to contain the issue to help prevent further losses. If you don’t have a containment plan in place, here are some key steps you should take:

  • Isolate affected systems immediately
  • Shut down compromised servers and networks
  • Disconnect the breached systems from the internet and other connected systems
  • Restrict access to critical infrastructure

It's crucial to notify your IT team and cybersecurity professionals immediately so they can assess the situation, stop active threats, and prevent them from spreading further.

⭐️ Read More: Data Breach Statistics Reveal 26 Reasons Businesses Need Protection Now

Assess the Damage

Once the breach is contained, it’s time to assess the scope and impact of the attack.

Conduct a thorough investigation to understand the nature of the breach and what kind of data was compromised – whether it was customer information, financial records, or other sensitive data. Work with cybersecurity experts to determine how the breach occurred, which systems were affected, and if sensitive data was accessed or stolen.

Understanding the extent of the damage will help shape your data breach recovery plan and inform communication with affected parties.

A person in a business suit sits at a desk, holding a pen and writing on papers working on data breach prevention. An open book or document is visible. The setting appears professional, with a blurred map in the background.

Data Breach Legal Obligations & Regulatory Compliance

A key part of data breach management is understanding and adhering to the relevant data breach notification laws. These laws vary by state and dictate how and when businesses must notify affected parties.

Understanding Data Breach Notification Laws

In the aftermath of a data breach, businesses must notify their customers to comply with data breach notification laws, which vary by state.

These laws typically require companies to notify affected customers and regulatory authorities within a certain time frame. Companies may face penalties or lawsuits for failing to notify stakeholders in a timely manner.

For specific guidelines by state, contact the IDIQ Data Breach Response Team.

Engaging Legal Counsel

Legal assistance is a critical component of a data breach response plan. Attorneys can make sure that your business complies with federal and state laws and help protect you from further legal exposure.

They will guide you through liability considerations, particularly if customer data was involved, and ensure that the proper evidence is preserved for potential investigations. Legal professionals can also help you prepare a formal response for regulatory authorities and draft necessary communications to customers.

A person uses a laptop, focusing on a floating digital envelope icon. Surrounding icons include email, chat, and phone symbols, representing communication methods. The person wears a dark suit, suggesting a professional setting.

Post-Data Breach Communication Strategy

Handling the communication process effectively, both internally and externally, is critical to maintaining trust and minimizing confusion. Every organization needs a clear communication strategy as a part of its data breach management plan to avoid panic and misinformation.

Internal Communication

It is essential to inform key stakeholders within the company – including executives, legal teams, IT, and PR – without causing unnecessary panic. Clear communication channels ensure everyone is aligned on the response effort.

When notifying employees, be transparent but cautious about sharing specific details of the breach until more information is available. Stress the importance of maintaining confidentiality to prevent misinformation or further escalation.

External Communication

When communicating about a data breach externally, transparency is critical. Follow all state laws while informing those affected.

Businesses should outline what data was compromised and what steps are being taken to rectify the situation.

Offering resources such as identity theft protection services through partners like IDIQ can help rebuild trust and provide valuable support to affected customers.

Learn more about our comprehensive data breach solutions.

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Data Breach Remediation and Security Enhancements

After the initial breach has been managed and communicated, businesses must focus on breach remediation efforts and enhancing their cybersecurity infrastructure.

Fix the Vulnerabilities

Once the breach is contained and initial communications are handled, the next step is to fix the vulnerabilities that allowed the breach to occur.

This might involve patching software, resetting passwords, disabling compromised accounts, updating firewalls and antivirus programs, or training employees.

Conduct a full security audit to detect lingering threats and to help make sure that no further damage occurs, and prevent data breaches from happening again.

Strengthening Cybersecurity Infrastructure

In the long term, businesses must make a continuous effort to strengthen their cybersecurity infrastructure to help prevent future breaches.

Here are some key steps you can take right away:

  • Implement multi-factor authentication (MFA) to secure access to sensitive systems.
  • Encrypt sensitive data to reduce the risk of exposure.
  • Schedule regular security tests to identify vulnerabilities

Many businesses also turn to cyber insurance or data breach insurance to help cover costs associated with a data breach, such as legal fees and recovery efforts.

A comprehensive data breach response plan should also be developed and continuously  updated to help make sure the company is prepared for future incidents.

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Monitoring and Post-Breach Evaluation

A thorough post-breach evaluation is an essential part of long-term data breach management. This will help your business identify weaknesses and prevent future incidents.

Continuous Monitoring

After a data breach, businesses should closely monitor their systems for signs of lingering threats and potential cyberattacks.

Continuous monitoring and real-time threat detection solutions can help identify unusual activity before it escalates into another breach. This helps businesses respond faster and more effectively to potential data breaches.

Review and Learn

Conducting a post-breach review can help your company learn what went wrong and how to help prevent similar incidents in the future.

What were the weak points in your security? How effective was your response? Were there communication gaps?

Lessons learned from this review can guide future investments in employee training on cybersecurity best practices, ensuring the entire organization is prepared to detect and respond to potential threats.

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Leveraging Identity Theft Protection Services

If your business collects sensitive consumer data, offering identity theft protection services as part of your data breach response plan can demonstrate goodwill and help protect your customers from further harm.

Identity theft protection services offered by IDIQ can monitor personal information, provide fraud alerts, and offer restoration services, helping businesses and customers in their data breach recovery.

💡 Related: 10 Tips for Data Breach Prevention

Bottom Line

A data breach can be devastating for any business, but how you respond can make all the difference in the future of your company.

By taking immediate action and following the steps outlined above, your company can recover from the data breach quickly and get back to business as usual. Strengthening cybersecurity measures and learning from the breach will help prevent future incidents.

Your business can recover faster with comprehensive data breach response services from IDIQ. From meeting all of your needs through customized recovery plans and guaranteed 24-hour response time to helping restore customer trust through identity theft monitoring, IDIQ can help protect your business and your customers in the event of a breach.

Don't wait — contact IDIQ for comprehensive data breach recovery services to protect your business today.

IDIQ is a financial wellness company. IDIQ does not provide legal advice. The information on the website is not legal advice and should not be used as such.  

Apr 14, 2025

Protecting Your Clients in the Age of Evolving Fraud: Key Trends and Predictions

Each year fraud grows more complex, targeted, and difficult to detect. The IdentityIQ 2024 Fraud Trends Report with Predictions for 2025 reveals a staggering surge in scams fueled by traditional tactics and evolving technology such as artificial intelligence (AI). For businesses, understanding these trends is critical – not only to defend against fraud but to help safeguard clients’ trust and security.

IDIQ recently released its newest report, under the flagship IdentityIQ® brand and built on proprietary member data, on the key fraud trends found last year with predictions for this year to help consumers and businesses stay ahead of scams.

Click here to download the report.

Utility Account Fraud: Costing Customers and Companies

Utility account fraud exploded by more than 1,033% in 2024 compared to the previous year, marking one of the fastest-growing types of identity theft. Fraudsters typically use stolen personal information to open utility services in someone else’s name. Or, they impersonate utility providers and threaten disconnection unless an immediate payment is made.

What This Means for Businesses: If you serve customers who use personal data to access services – whether utilities, telecom, or other services – this trend should be on your radar. Fraudsters are now bypassing consumers and targeting service providers directly through fake accounts, payment fraud, or account takeovers.

It’s important to help educate clients about verifying payment requests and only contact organizations through official channels.

Student Loan Scams: Preying on Financial Stress

Student loan-related fraud jumped by almost 500% in 2024 compared to the previous year. With the resumption of student loan payments post-pandemic, scammers used confusion and misinformation to launch fake forgiveness programs, phishing emails, and identity theft scams.

What This Means for Businesses: Fraudsters exploit communications to steal data, pretending to be businesses and using corporate logos to mimic real businesses.

Businesses can help educate clients about known scams and how to verify communication to help avoid these scams.

The Comeback of Physical Document Theft

While digital threats are rising, physical document theft saw a 46% increase last year compared to the previous year. Scammers are stealing documents from mailboxes and dumpsters for utility bills, credit card offers, tax forms, and other documents that can be used for identity theft or account fraud.

What This Means for Businesses: If your business sends sensitive documents by mail or handles client paperwork, your clients are at risk. You can encourage clients to go paperless to help stop the theft of important physical documents.

It’s also important to train employees on safe document handling and disposal practices, including the shredding of documents with sensitive client data.

Click here to download the report.

The Rise of AI-Powered Scams

From deepfake videos to AI-generated phishing emails and automated robocalls, criminals are using advancing technology to scale and personalize their attacks. Deepfake videos can impersonate loved ones, celebrities, and politicians. AI-powered phishing emails can be customized to online behavior. Robo-scammers can use cloned voices and chatbots to steal personal data.

What This Means for Businesses: AI scams are sophisticated, and they can be targeting your business and your clients. Make sure clients know the importance of contacting your business through official channels. Conducting AI threat and cybersecurity awareness training for your staff also is an essential part of protecting businesses and clients.

Proactive Identity & Credit Monitoring Is Essential

Across all fraud types, the IdentityIQ report highlights a common theme: the importance of identity and credit monitoring. Early detection through continuous monitoring of financial and identity information can help significantly reduces the potential impact and cost of fraud.

Business owners are in a unique position to help protect themselves and their clients.

Businesses can implement cybersecurity training and best practices as well be proactive in preparing for a data breach. IDIQ offers comprehensive data breach protection services that can help businesses proactively prepare for cyber threats and data breaches.

Learn more about data breach protection with IDIQ.

Partnering with IDIQ also offers businesses the opportunity to extend our industry-leading services to their clients, including identity theft protection, credit monitoring, and more. These services can be a powerful value-add that not only enhances client trust but can reduce bring in commission.

Partner with IDIQ today.

Bottom Line

Fraud isn’t just a consumer issue – it can negatively affect businesses and their clients. Staying informed and vigilant is the first step to helping prevent fraud. Business owners who are prepared can set themselves apart.

From a data breach response plan to helping restore customer trust through identity and credit monitoring, IDIQ can help protect your business and your customers in the event of a data breach and fraud. Get started today to protect your business and clients.

Mar 6, 2025

Expanding Financial Opportunities with Rent Payment Reporting Legislation in 2025

Millions of renters in the United States face a common financial hurdle that their on-time rent payments do not contribute to their credit scores, unlike homeowners whose mortgage payments directly affect their credit scores.  

This lack of credit tradeline can limit financial opportunities for renters, making it harder to secure loans, receive favorable interest rates, and qualify for mortgages. However, a legislative shift is underway with new legislation promoting financial inclusion with rent payment reporting. The 2025 Multi-Family Housing Legislation Insights Report explores how new policies, such as California’s Assembly Bill 2747 and Missouri’s House Bill 938, are making rent payment reporting a standard practice, promoting financial equity for millions. 

The Credit Gap: Why Rent Payment Reporting Matters 

For years, renters have been at a disadvantage in the credit system. While they often spend a majority of their income on housing, their responsible payment history has not been reflected in their credit profiles. According to an IDIQ study: 

  • 80% of renters want their on-time rent payments included in their credit scores. 
  • 95% of renters seek resources to help them build and manage their credit. 
  • 75% of renters would consider rent payment reporting when choosing a rental property. 

Recognizing the need for financial inclusion, policymakers have begun enacting legislation that mandates landlords and property managers to offer rent payment reporting. This shift aims to provide renters with the same financial opportunities as homeowners. 

Key Legislative Changes in 2025 

1. California’s AB 2747: Rent Payment Reporting Becomes Law 

California has taken a major step in bridging the credit gap with AB 2747, which builds upon Senate Bill 1157. Effective Jan. 1, 2025, this law requires property managers and landlords with 15 or more rental units to offer rent payment reporting to the major credit bureaus. This allows tenants to build credit histories and improve their access to financial services and better loan terms.  

2. Missouri’s HB 938: A Push Toward Financial Inclusion 

While Missouri’s HB 938 is still awaiting legislative approval, it aims to mirror California’s approach. If passed, it requires landlords and property manager to offer rent payment reporting credit-building opportunities for renters. The proposed law would go into effect on Aug. 28, 2025, with compliance requirements for new leases starting Feb. 1, 2026. 

A Growing Trend 

As more states explore similar initiatives, rent payment reporting legislation enhances credit accessibility and financial inclusion while benefiting not only residents but landlords and property manager, credit bureaus, and financial institutions as well.  

Who Benefits from Rent Payment Reporting? 

The impact of these legislative changes provides the following benefits: 

  • Renters: Gain access to improved credit scores, better loan terms, and increased financial stability. 
  • Landlords & Property Managers: Benefit by attracting responsible tenants and building stronger tenant relationships. 
  • Credit Bureaus: Gain more comprehensive financial data, which can result in more accurate credit scoring. 
  • Financial Institutions: Expand lending opportunities to responsible renters with improved risk assessments. 
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How IDIQ is Supporting This Movement 

Navigating new regulations can be complex, but IDIQ simplifies compliance through automated rent payment reporting solutions. As a trusted third-party data aggregator, IDIQ offers tools to help landlords, property managers, and renters seamlessly report rent payments to credit bureaus.  

Download the Full Report for In-Depth Insights 

New rent payment reporting legislation is bringing financial inclusion into the credit system, allowing renters to build credit and improve their financial well-being. To explore the full impact of these legislative changes and learn how IDIQ can help, download the full 2025 Multi-Family Housing Legislation Insights Report today. 

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