IdentityIQ Scam Report Reveals Shocking Stats on AI Social Engineering

Kristin Hudson
August 18, 2023

AI social engineering scams are on the rise, according to IDIQ Chief Innovation Officer Michael Scheumack. “AI-based social engineering scams, which were at a high percentage last year, are up 100% this year for us,” Scheumack said.

IdentityIQ, a trusted identity theft and credit monitoring brand under IDIQ, recently came out with its 2022 Scam Report. It takes a close look at the latest trends in identity theft, breaks down the new wave of AI-related scams, and gives suggestions for how consumers can better protect themselves.

Scheumack recently spoke with CardRates.com to share some of the shocking information found in the report.

Main Findings: IdentityIQ 2022 Scam Report

In the IdentityIQ Scam Report for 2022, a serious issue takes center stage – the alarming rise of AI-based social engineering scams. These threats are hitting close to home, targeting both identities and financial security.

AI Manipulates Trust

The strategies deployed in these scams are clever, especially when it comes to voice-cloning and impersonation techniques fueled by the capabilities of AI. They prey on our emotions and exploit the trust we place in others. The result? People are giving away sensitive information and engaging in risky financial transactions.

Alarming Trends Come to Light

The report brings some shocking stats to our attention. There's been an astonishing 58% surge in scams tied to the popular payment apps we rely on. And that's not all. The report also shines a light on a disturbing 44% spike in document theft, made possible by a mix of old-school mail theft and sophisticated phishing attacks.

The Art of the Advanced Scam

It's hard to ignore the leaps AI has taken, and unfortunately, that applies to scams as well. The report highlights the emergence of more complex scams. A perfect example is the use of voice-cloning technology, which allows scammers to pull off shockingly accurate human interactions. They're not just copying voices; they're replicating the subtle emotions and nuances we associate with friends and family. This plays on our vulnerabilities, tugging at the strings of psychology to get us to spill personal and financial information.

The Urgent Need to Act

The report emphasizes the urgent need for us, the consumers, to equip ourselves with knowledge. We need to fully grasp the potential consequences of falling victim to these scams. But it doesn't stop there. The report also drives home the importance of staying ahead of the curve and proactively protecting ourselves from these ever-evolving threats.

Tips to Protect Yourself Against AI Social Engineering Scams

Family Safe Word

When it comes to AI scams, it can be hard to tell if it’s really a family member calling you in danger or if it’s artificial intelligence replicating their voice. Scheumack suggests creating a “family safe word” to ensure that in the case of an emergency, you can verify who you’re really speaking to.

“If one of your kids calls you in a panic, a safe word may be the only thing you can share that is not found online,” Scheumack said.

Credit Report Monitoring

It's important to keep a close watch on your credit report. This isn't just about maintaining a healthy credit score; it's also about staying informed about any possible instances of identity theft. When you actively monitor your credit report, you'll receive alerts about various activities, such as:

  • Change of address
  • Change of personal information
  • Reporting of a delinquent account
  • New credit inquiries
  • New public records
  • New judgments
  • New credit accounts and loans

IdentityIQ offers 24/7 credit report monitoring to help you stay protected from potential threats.

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IDIQ Partners with NCRA to Transform Rent Payments into Credit Building for Millions of Renters

Strategic alliance addresses critical gap for 44 million American renting households while creating new revenue and relationship opportunities for property managers

Temecula, CA, Sep. 17, 2025IDIQ®, a leading financial intelligence platform, today announced a strategic partnership with the National Consumer Reporting Association (NCRA) that will transform how millions of renters build credit.  Through NCRA’s network of member agencies and their property management clients, renters nationwide will gain access to rent payment reporting services that will turn their largest monthly expense into a credit-building opportunity.

The partnership addresses a fundamental inequity in the credit system:  while 44 million American households pay rent reliably each month, these payments traditionally provide no credit benefit, leaving renters at a disadvantage when seek loans, mortgages, or better interest rates.  

“This partnership between IDIQ and the NCRA solves a massive markets problem,” said Nikki Boehle, Senior Vice President, Multi-Family Channel, at IDIQ.  “Renters are already demonstrating financial responsibility through consistent rent payments. Now these payments will finally count toward building their credit history, opening doors to better financial opportunities such as access to loans and lower interest rates.”

Partnership Creates Triple Win Across Housing Ecosystem

The IDIQ-NCRA alliance delivers measurable benefits across the entire rental housing value chain:

For Renters:  Monthly rent payments are securely reported to all three major credit bureaus, helping establish or strengthen credit history without taking on additional debt. Early data shows renters typically see meaningful credit score increases within months of enrollment.

For Property Managers:  Rent payment reporting serves as a powerful differentiator in competitive markets while encouraging on-time payments and improving resident retention.  Properties offering credit-building amenities report higher renewal rates and reduced turnover costs.

For NCRA Member Screening Companies:  The partnership transforms one-time resident screening transactions into ongoing client relationships, creating new revenue streams while deepening property management partnerships.

Beyond Rent Reporting — Comprehensive Financial Wellness

This partnership extends beyond rent payment reporting to include IDIQ’s full financial intelligence suite.  NCRA membership will offer residents access to IdentityIQ® for robust identity theft protection and CreditBuilderIQ℠ for personalized credit-building action plans, creating a comprehensive financial wellness platform.

This holistic approach addresses the growing demand from both renters and property managers for value-added services that support long-term resident success and retention.

“NCRA members help open doors to housing for consumers through their tenant screening services. It makes sense that we can further help those consumers once they are in their apartments through the NCRA/IDIQ partnership,” said Eric J. Ellman, President of NCRA.

Addressing Market Demand for Credit Access

The partnership comes as housing costs continue rising and credit access remains challenging for many Americans. Traditional credit building methods often require taking on debt, making rent payment reporting an attractive alternative for the millions of Americans who prioritize responsible spending over borrowing.

The service integrates seamlessly into existing property management workflows, with flexible enrollment options and automated monthly reporting to all three major credit bureaus.

For more information, visit www.IDIQ.com.

About IDIQ
IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand, IdentityIQ®, offers real-time fraud alerts and credit report information to both protect and educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt®, a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠, a leading provider of voluntary employee benefits.

The CreditBuilderIQ℠ and CreditScoreIQ℠ brands for DIY credit-building innovative tools along with the all-in-one customer relationship management tool Disco℠ round out the IDIQ full suite of products.

About National Consumer Reporting Association (NCRA)
Founded in 1992, the National Consumer Reporting Association is a national trade organization representing consumer reporting agencies and associated professionals that provide products and services to hundreds of thousands of mortgage lenders and property managers, who utilize consumer reports in their housing decisions.

Media Contact:

Kristin Hudson

Cline Public Relations

kristin.hudson@clinepr.com

(951) 397-7595

IDIQ Report Reveals Staggering Surge in Fraud and Emerging AI Scam Tactics

Flagship IdentityIQ brand publishes report on rise of utility account fraud, student loan scams, and stolen personal documents along with rising AI threats

Temecula, California, April 3, 2025IDIQ®, a financial intelligence company, today released its latest Fraud Trends Report under its flagship IdentityIQ® brand, revealing alarming increases in utility account fraud, student loan scams, and stolen personal document cases over the past year.

The report, based on proprietary data, highlights an astounding 1,033% surge in utility account fraud, an almost 500% increase in student loan scams, and a 46% rise in personal document theft leading to identity theft in 2024. The report also predicts a sharp escalation in AI-driven fraud tactics, including deepfake scams, AI-powered phishing, and automated robo-scammers.

"The rapid evolution of fraud, especially with AI-enhanced scams, is a growing concern for consumers and businesses alike," said Scott Hermann, CEO of IDIQ. "We are committed to staying ahead of these threats by leveraging cutting-edge technology to protect our members and educate the public on emerging risks."

The report details key fraud trends and how AI is reshaping fraud, making scams more convincing and harder to detect. Deepfake technology is being used to impersonate individuals, AI-powered phishing is creating hyper-personalized attacks, and robo-scammers are automating large-scale fraud efforts.

"As AI technology becomes more sophisticated, scammers are finding new ways to exploit it," said Michael Scheumack, IDIQ Chief Marketing & Innovation Officer. "It’s more critical than ever for consumers to stay informed, stay on top of their credit and personal information, and take proactive security measures."

The report also outlines steps consumers can take to help avoid fraud and safeguard their personal information, including:

  • Regularly monitor credit reports to detect possible suspicious activity early.
  • Verify requests directly by contacting the agency or business through official communication channels.
  • Be wary of urgent requests that pressure for quick action, especially those involving money transfers or sensitive data.

For more insights and information, visit IdentityIQ.com.

About IDIQ:

IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is IdentityIQ®, offering real-time fraud alerts and credit report information to not only protect but also educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt®, a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠, a leading provider of voluntary employee benefits.

The newly-launched CreditBuilderIQ℠ and CreditScoreIQ℠ brands for DIY credit-building innovative tools along with the all-in-one customer relationship management tool Disco℠ round out the IDIQ full suite of products. To download the new report, visit https://www.identityiq.com/2024-fraud-trends-report.

IDIQ Promotes Bryan Sullivan to President & Chief Financial Officer

— Seasoned Business Leader to Lead IDIQ’s Next Phase of Growth —

Irvine, California, March 13, 2025IDIQ, a leader in financial intelligence, has promoted Bryan Sullivan to the new role of President & Chief Financial Officer. Sullivan, who joined IDIQ in May 2021 as Chief Operating Officer and Chief Financial Officer, has been a key player in the company’s growth and success.

In his expanded role, Sullivan will continue to report directly to Scott Hermann, IDIQ’s Chief Executive Officer. He will focus on revenue growth within existing channels, expansion into new channel opportunities and transformational operations.

“Over the last three years I am proud of the platform we have built to become the leader in financial intelligence. I am honored to step into this expanded role and further drive the strategic growth and financial success of IDIQ,” Sullivan said. “This is an exciting time of innovation and expansion. I look forward to working with our talented team to provide our members with great service and the features and benefits that protect and empower their financial lives.”

Before joining IDIQ, Sullivan served as Executive Vice President and Chief Financial Officer at loanDepot, where he played a key role in acquisitions, capital financing, and expanding the company into one of the nation’s leading consumer finance platforms. Prior to loanDepot, he had senior leadership roles at PIMCO and Goldman Sachs. Sullivan has extensive expertise in fintech, financial services, data services, and real estate services with a strong command of how to build and grow businesses.

“Bryan has been an integral part of IDIQ, demonstrating exceptional leadership, vision, and dedication to the company’s growth and success,” said Hermann, CEO of IDIQ. “I’m confident that under Bryan’s continued leadership and expanded role, IDIQ will reach new heights as the financial intelligence industry leader.”

IDIQ, founded in 2009, is one of the fastest-growing companies in America, earning five consecutive spots on the prestigious Inc. 5000 List that has also featured Microsoft, Patagonia, Intuit and Under Armour as previous list honorees.

About IDIQ:

IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is IdentityIQ®, offering real-time fraud alerts and credit report information to not only protect but also educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt®, a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠, a leading provider of voluntary employee benefits.

The newly-launched CreditBuilderIQ℠ and CreditScoreIQ℠ brands for DIY credit-building innovative tools along with the all-in-one customer relationship management tool Disco℠ round out the IDIQ full suite of products. For more information, visit www.IDIQ.com.

Media Contact:
Kristin Hudson
Public Relations, IDIQ
951.397.7595
khudson@idiq.com

IDIQ Launches Comprehensive New Website for IdentityIQ Brand with Enhanced User Experience and Updated Features

Redesigned site for financial intelligence flagship brand also features new benefits, services, and resources to empower consumers to control and manage their financial lives

TEMECULA, CA – Jan. 9, 2025 - IDIQ®, a leader in financial intelligence, announced today the launch of the completely redesigned website for IdentityIQ®, the company’s identity and credit protection brand.

Perfectly timed to coincide with the New Year and a new focus on financial wellness, the new site has a modern look, cutting-edge tools, and was designed with an exceptional user experience in mind. The reimagined site also showcases how IdentityIQ services go beyond identity and credit protection and focuses on overall financial intelligence. Features and benefits include rent and utility payment reporting to major credit bureaus, device security, legal protection, financial management tools, and more.

“Our new website reflects our goal to empower consumers to take control of their financial lives. It represents a significant step forward in how we are connecting with our users,” said Scott Hermann, CEO of IDIQ. “We’ve reimagined every element of our site so that it’s easier than ever for users to access the tools, resources, and information they need to help safeguard their identity and credit. This redesign reaffirms our commitment to creating a seamless and user-focused journey.”

The new IdentityIQ website introduces exciting updates that include:

  • Customized Consumer Journey: Purpose built to allow members to focus on financial intelligence benefits that matter most to their individual needs
  • Refreshed Look: A sleek new design tailored to help users find what they need – quickly and easily
  • Enhanced Product Imagery: Visually rich representations of dashboards and widgets, bringing the IdentityIQ experience to life
  • Simplified Navigation: A streamlined layout that makes exploring our products and services easier than ever
  • Expanded Resources & Education: News and alerts along with a comprehensive library of case studies, reports, blog articles, and more to help users make informed decisions

Visit www.IdentityIQ.com to see the redesign in action and discover how our enhanced tools and services can help you take control of your identity and credit protection.

About IDIQ

IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is IdentityIQ®, offering real-time fraud alerts and credit report information to not only protect but also educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt®, a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠, a leading provider of voluntary employee benefits.

The newly-launched CreditBuilderIQ℠ and CreditScoreIQ℠ brands for DIY credit-building innovative tools along with the all-in-one customer relationship management tool Disco℠ round out the IDIQ full suite of products. For more information, visit www.IDIQ.com.

Media Contact:
Kristin Hudson
Public Relations, IDIQ
951.397.7595
khudson@idiq.com

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