Flagship IdentityIQ brand publishes report on rise of utility account fraud, student loan scams, and stolen personal documents along with rising AI threats

Temecula, California, April 3, 2025 – IDIQ®, a financial intelligence company, today released its latest Fraud Trends Report under its flagship IdentityIQ® brand, revealing alarming increases in utility account fraud, student loan scams, and stolen personal document cases over the past year.

The report, based on proprietary data, highlights an astounding 1,033% surge in utility account fraud, an almost 500% increase in student loan scams, and a 46% rise in personal document theft leading to identity theft in 2024. The report also predicts a sharp escalation in AI-driven fraud tactics, including deepfake scams, AI-powered phishing, and automated robo-scammers.

"The rapid evolution of fraud, especially with AI-enhanced scams, is a growing concern for consumers and businesses alike," said Scott Hermann, CEO of IDIQ. "We are committed to staying ahead of these threats by leveraging cutting-edge technology to protect our members and educate the public on emerging risks."

The report details key fraud trends and how AI is reshaping fraud, making scams more convincing and harder to detect. Deepfake technology is being used to impersonate individuals, AI-powered phishing is creating hyper-personalized attacks, and robo-scammers are automating large-scale fraud efforts.

"As AI technology becomes more sophisticated, scammers are finding new ways to exploit it," said Michael Scheumack, IDIQ Chief Marketing & Innovation Officer. "It’s more critical than ever for consumers to stay informed, stay on top of their credit and personal information, and take proactive security measures."

The report also outlines steps consumers can take to help avoid fraud and safeguard their personal information, including:

• Regularly monitor credit reports to detect possible suspicious activity early.
• Verify requests directly by contacting the agency or business through official communication channels.
• Be wary of urgent requests that pressure for quick action, especially those involving money transfers or sensitive data.

For more insights and information, visit IdentityIQ.com.

About IDIQ:

IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is IdentityIQ®, offering real-time fraud alerts and credit report information to not only protect but also educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt®, a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠, a leading provider of voluntary employee benefits.

The newly-launched CreditBuilderIQ℠ and CreditScoreIQ℠ brands for DIY credit-building innovative tools along with the all-in-one customer relationship management tool Disco℠ round out the IDIQ full suite of products. To download the new report, visit https://www.identityiq.com/2024-fraud-trends-report.

— Seasoned Business Leader to Lead IDIQ’s Next Phase of Growth —

Irvine, California, March 13, 2025 – IDIQ, a leader in financial intelligence, has promoted Bryan Sullivan to the new role of President & Chief Financial Officer. Sullivan, who joined IDIQ in May 2021 as Chief Operating Officer and Chief Financial Officer, has been a key player in the company’s growth and success.

In his expanded role, Sullivan will continue to report directly to Scott Hermann, IDIQ’s Chief Executive Officer. He will focus on revenue growth within existing channels, expansion into new channel opportunities and transformational operations.

“Over the last three years I am proud of the platform we have built to become the leader in financial intelligence. I am honored to step into this expanded role and further drive the strategic growth and financial success of IDIQ,” Sullivan said. “This is an exciting time of innovation and expansion. I look forward to working with our talented team to provide our members with great service and the features and benefits that protect and empower their financial lives.”

Before joining IDIQ, Sullivan served as Executive Vice President and Chief Financial Officer at loanDepot, where he played a key role in acquisitions, capital financing, and expanding the company into one of the nation’s leading consumer finance platforms. Prior to loanDepot, he had senior leadership roles at PIMCO and Goldman Sachs. Sullivan has extensive expertise in fintech, financial services, data services, and real estate services with a strong command of how to build and grow businesses.

“Bryan has been an integral part of IDIQ, demonstrating exceptional leadership, vision, and dedication to the company’s growth and success,” said Hermann, CEO of IDIQ. “I’m confident that under Bryan’s continued leadership and expanded role, IDIQ will reach new heights as the financial intelligence industry leader.”

IDIQ, founded in 2009, is one of the fastest-growing companies in America, earning five consecutive spots on the prestigious Inc. 5000 List that has also featured Microsoft, Patagonia, Intuit and Under Armour as previous list honorees.

About IDIQ:

IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is IdentityIQ®, offering real-time fraud alerts and credit report information to not only protect but also educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt®, a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠, a leading provider of voluntary employee benefits.

The newly-launched CreditBuilderIQ℠ and CreditScoreIQ℠ brands for DIY credit-building innovative tools along with the all-in-one customer relationship management tool Disco℠ round out the IDIQ full suite of products. For more information, visit www.IDIQ.com.

Media Contact:
Kristin Hudson
Public Relations, IDIQ
951.397.7595
khudson@idiq.com

Redesigned site for financial intelligence flagship brand also features new benefits, services, and resources to empower consumers to control and manage their financial lives

TEMECULA, CA – Jan. 9, 2025 - IDIQ®, a leader in financial intelligence, announced today the launch of the completely redesigned website for IdentityIQ®, the company’s identity and credit protection brand.

Perfectly timed to coincide with the New Year and a new focus on financial wellness, the new site has a modern look, cutting-edge tools, and was designed with an exceptional user experience in mind. The reimagined site also showcases how IdentityIQ services go beyond identity and credit protection and focuses on overall financial intelligence. Features and benefits include rent and utility payment reporting to major credit bureaus, device security, legal protection, financial management tools, and more.

“Our new website reflects our goal to empower consumers to take control of their financial lives. It represents a significant step forward in how we are connecting with our users,” said Scott Hermann, CEO of IDIQ. “We’ve reimagined every element of our site so that it’s easier than ever for users to access the tools, resources, and information they need to help safeguard their identity and credit. This redesign reaffirms our commitment to creating a seamless and user-focused journey.”

The new IdentityIQ website introduces exciting updates that include:

• Customized Consumer Journey: Purpose built to allow members to focus on financial intelligence benefits that matter most to their individual needs
• Refreshed Look: A sleek new design tailored to help users find what they need – quickly and easily
• Enhanced Product Imagery: Visually rich representations of dashboards and widgets, bringing the IdentityIQ experience to life
• Simplified Navigation: A streamlined layout that makes exploring our products and services easier than ever
• Expanded Resources & Education: News and alerts along with a comprehensive library of case studies, reports, blog articles, and more to help users make informed decisions

Visit www.IdentityIQ.com to see the redesign in action and discover how our enhanced tools and services can help you take control of your identity and credit protection.

About IDIQ

IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is IdentityIQ®, offering real-time fraud alerts and credit report information to not only protect but also educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt®, a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠, a leading provider of voluntary employee benefits.

The newly-launched CreditBuilderIQ℠ and CreditScoreIQ℠ brands for DIY credit-building innovative tools along with the all-in-one customer relationship management tool Disco℠ round out the IDIQ full suite of products. For more information, visit www.IDIQ.com.

Media Contact:
Kristin Hudson
Public Relations, IDIQ
951.397.7595
khudson@idiq.com

Fraser brings more than two decades of experience in the insurance, credit, and identity protection industries.

TEMECULA, CA – Dec. 12, 2023 - IDIQ®, a leader in financial intelligence, announced today that longtime industry expert Mark Fraser has been named the company’s new chief product officer.

With more than two decades of senior experience in product, marketing, and general management roles, Fraser has played a pivotal role in shaping and driving growth within the insurance, credit, and identity protection industries.

Fraser joined IDIQ a year ago as executive vice president and general manager of product innovation and growth. During his tenure, he has demonstrated remarkable leadership, helping expand the company’s product offerings and providing a deep understanding of the financial intelligence market.

“Mark has been an integral part of the IDIQ leadership team since he joined us,” said Scott Hermann, CEO of IDIQ. “His wealth of experience and innovative approach to product development have helped us strengthen our position as a market leader. We’re excited to see how he will continue to drive growth and innovation in his new role as chief product officer.”

Fraser said, “I’m honored to step into the role of chief product officer. This is an exciting time for the company as we continue to innovate and deliver solutions that empower consumers to protect their credit and identity. I’m looking forward to building on our momentum and creating even more value for our members and partners.”

Fraser’s career includes building private companies from the ground up to leading business operations for global enterprises. Before joining IDIQ, he co-founded National Advisors Group, a technology-driven national insurance firm focused on high-net-worth and affluent consumers.

His previous roles also include leading AIG’s direct-to-consumer insurance business across the United States and Canada, where he managed marketing, operations, product, and business development as well as heading the North American Product Management Team at Affinion Group, where he spearheaded the development of numerous product lines.

Fraser’s extensive experience and leadership expertise are going to be instrumental in driving IDIQ’s continued growth and expanding its suite of financial intelligence products.

Visit www.idiq.com for more information on IDIQ and the company’s leadership team.

About IDIQ:

IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is IdentityIQ®, offering real-time fraud alerts and credit report information to not only protect but also educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt®, a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠, a leading provider of voluntary employee benefits.

The newly-launched CreditBuilderIQ℠ and CreditScoreIQ℠ brands for DIY credit-building innovative tools along with the all-in-one customer relationship management tool Disco℠ round out the IDIQ full suite of products. For more information, visit www.IDIQ.com.  

Media Contact:
Kristin Hudson
Public Relations, IDIQ
951.397.7595
khudson@idiq.com