Why Provide Identity Theft Protection to Your Clients, Customers, or Employees?

Kristin Hudson
June 25, 2024

Identity theft is an alarming and increasingly prevalent issue in today's digital world. Identity theft affects millions of individuals and causes significant financial and emotional distress. With identity theft becoming a critical concern, providing identity theft protection services to clients, customers, and employees has become an essential strategy for organizations across various industries.

Identity theft protection services offer a comprehensive solution to safeguard individuals' personal and financial information. These services not only help in preventing identity theft but also assist in mitigating the damage if it occurs. This article explores the importance of identity theft protection, the benefits it offers, and the industries that can greatly benefit from these services.

Key Takeaways

  • Identity theft is a growing problem that can cause significant financial and emotional distress.
  • Identity theft protection services can help prevent identity theft and mitigate damage if it occurs.
  • Identity Theft Protection helps provide peace of mind, financial security, trust, and a competitive advantage for organizations.
  • A partnership with IDIQ to provide access to identity theft protection services can benefit organizations across various industries, including insurance, financial planning, real estate, human resources, business lending, and financial institutions.
  • Identity theft protection from IDIQ includes credit monitoring and alerts, dark web and internet monitoring, identity theft insurance of up to $1 million, and more.

Understanding Identity Theft

Hooded man in front of a laptop committing identity theft

Identity theft involves the unauthorized acquisition and use of someone's personal information, typically for financial gain. It can manifest in several forms:

  • Financial Identity Theft: This occurs when a thief uses someone else's personal information, such as Social Security number or credit card details, to open new accounts, take out loans, or make purchases in the victim's name. This can severely damage the victim's credit score and financial standing, leading to long-term consequences.
  • Medical Identity Theft: In this form of identity theft, a person uses someone else's identity to obtain medical services, prescription drugs, or medical equipment. This not only results in financial loss but can also lead to incorrect medical records, which might affect future medical treatments for the victim.
  • Criminal Identity Theft: This type of identity theft occurs when someone gives another person's information to law enforcement during an arrest or investigation. This can result in wrongful criminal records for the victim, leading to severe legal and personal consequences that can be challenging to resolve.
  • Synthetic Identity Theft: Synthetic identity theft is a sophisticated form of fraud where criminals combine real and fake information to create a new, fabricated identity. For instance, they might use a real Social Security number with a fake name and address. This type of theft is particularly difficult to detect because it doesn't immediately impact any one individual.

The methods used by identity thieves range from phishing and hacking to exploiting data breaches.

Phishing involves tricking individuals into providing their personal information through fake emails or websites. Hacking involves unauthorized access to computer systems to steal data. Data breaches occur when large amounts of personal information are exposed due to inadequate security measures.

With such sophisticated techniques, the risk of identity theft has surged, making it crucial for individuals to have robust protection in place.

Components of Identity Theft Protection Services

Effective identity theft protection services encompass various features designed to monitor, alert, and safeguard personal information. Key components include:

  • Credit Monitoring and Alerts: Regular monitoring of credit reports from major bureaus to detect suspicious activities. This includes receiving alerts for changes in credit scores, new account openings, or significant transactions that could indicate fraudulent activity.
  • Dark Web and Internet Monitoring: Scanning of the dark web and other online platforms to find and alert users if their personal information is being traded or misused. This service helps in identifying and mitigating risks before significant damage occurs.
  • Identity Theft Insurance and Recovery Assistance: Financial coverage to help recover losses and professional assistance to restore one's identity. This can include reimbursing stolen funds, covering legal fees, and providing support through the recovery process.
  • Additional Features: Services like VPN for secure browsing, antivirus software for device protection, and family protection plans to extend security to household members. These features enhance overall digital security and ensure that all aspects of personal information are safeguarded.

Benefits of Providing Identity Theft Protection to Clients

Identity theft is a necessity in the modern digital world, with many key benefits.

Peace of Mind

Offering identity theft protection to your clients, employees, or customers provides them with peace of mind, knowing their sensitive information is constantly monitored and safeguarded against potential threats.

This sense of security allows individuals to focus on their daily activities without the constant worry of falling victim to identity theft. It reassures clients that proactive measures are in place to detect and address any suspicious activities promptly, minimizing potential damage.

Financial Security

Identity theft protection services help mitigate financial losses by alerting members to any fraudulent activities early on. This allows for swift action to prevent further damage.

Moreover, identity theft insurance covers costs for expenses incurred in the process of identity restoration, including legal fees and lost wages. This financial safety net ensures that clients do not bear the full brunt of the financial consequences of identity theft.

Trust and Loyalty

Offering identity theft protection services can significantly enhance trust and loyalty among clients. By providing an additional layer of security, businesses demonstrate their commitment to their clients' well-being and financial health.

This value-added service fosters a deeper sense of trust, encouraging clients to maintain long-term relationships with the business. Satisfied clients are more likely to recommend the service to others, thereby increasing the business's customer base and reputation.

Competitive Advantage

In a competitive marketplace, businesses that offer access to comprehensive identity theft protection services can differentiate themselves from competitors. This added service acts as a unique selling point, making the business more attractive to potential clients who prioritize security.

By positioning itself as a proactive and client-focused organization, an organization can gain a significant edge over competitors who do not offer similar protections.

Industries That Benefit from Providing Access to Identity Theft Protection Services

Identity theft protection services offer substantial benefits across various industries. By prioritizing the security of personal information, organizations can foster stronger relationships and ensure long-term success. Here's a look at industries that can significantly benefit from providing identity theft protection:

Insurance

Insurance companies are in the business of protecting their clients' most valuable assets. However, an individual's identity is often overlooked as one of their most critical assets. By offering identity theft protection, insurance companies can provide comprehensive coverage that includes safeguarding clients' identities.

This additional service can enhance customer satisfaction and loyalty, making clients feel more secure and valued. It also helps insurance providers stand out in a competitive market, offering a unique benefit that goes beyond traditional insurance products.

Financial Planning

Financial planners and wealth management firms handle sensitive financial information and personal data regularly. Providing identity theft protection services to clients can ensure that this information remains secure. This not only helps in protecting clients' financial health but also reinforces the trust clients place in their advisors.

Offering such services can differentiate financial planners from their competitors, showcasing their commitment to comprehensive financial security and client well-being. Clients can rest assured that their financial information is monitored and protected, allowing them to focus on their financial goals.

Real Estate

The real estate industry involves numerous transactions that require clients to share personal and financial information. During the home-buying process, clients are at a higher risk of identity theft. Real estate agents and mortgage brokers can offer identity theft protection services to protect clients' information throughout the transaction.

This added security measure can build trust and confidence in clients, ensuring smoother transactions and enhancing the reputation of the real estate professionals involved. It also demonstrates a commitment to protecting clients during one of the most significant financial decisions of their lives.

Employee Benefits

Providing identity theft protection as an employee benefit can significantly enhance employee well-being and retention. Employees who feel their personal information is secure are likely to have greater job satisfaction and loyalty. This benefit can also reduce the risk of workplace identity theft, contributing to a safer and more secure working environment.

Companies that offer such benefits demonstrate their commitment to employee well-being, potentially attracting top talent and reducing turnover rates. Furthermore, protecting employees' identities can prevent disruptions in their personal and professional lives, leading to a more productive workforce.

Business Lending

Business lenders handle sensitive financial data from clients seeking loans for various purposes. Offering identity theft protection services can help safeguard this information, ensuring that clients' personal and business financial data remain secure.

This additional service can build trust with clients, encouraging them to choose lenders who prioritize their security. It also helps business lenders mitigate the risks associated with data breaches and identity theft, protecting their reputation and financial stability. By offering identity theft protection, business lenders can enhance their service offerings and differentiate themselves from competitors.

Financial Institutions

Banks, credit unions, and other financial institutions are prime targets for identity theft due to the vast amounts of sensitive data they handle. By providing identity theft protection services, these institutions can offer an added layer of security for their clients' personal and financial information. Offering identity theft protection can attract new clients and retain existing ones, as clients are more likely to trust institutions that prioritize their security.

Smarter Identity Theft Protection with IdentityIQ® by IDIQ

IdentityIQ by IDIQ

IdentityIQ, the flagship theft protection identity brand of IDIQ, provides comprehensive identity theft protection services. Key offerings include:

Credit Report Monitoring

Through IdentityIQ, IDIQ offers 24/7 monitoring of credit reports from each of the three major credit bureaus. This service alerts users to any changes or suspicious activities on their credit reports, such as new account openings, credit inquiries, and changes in credit scores. Regular credit monitoring helps detect identity theft early, allowing for swift action to mitigate any potential damage.

Real-Time Alerts

Users receive real-time alerts for any suspicious activities detected across their monitored accounts and personal information. These alerts enable users to respond quickly to potential threats, preventing further unauthorized actions and minimizing the impact of identity theft.

Dark Web and Internet Monitoring

IdentityIQ scans the dark web and other online platforms to detect if users' personal information is being traded or sold. This includes monitoring for Social Security numbers, credit card details, bank account information, and other sensitive data. If any compromised information is found, users are alerted in real-time, enabling them to take necessary precautions to protect their identities.

Identity Theft Insurance of up to $1 Million

IdentityIQ provides identity theft insurance coverage to help users recover from identity theft incidents. This insurance can cover various costs associated with identity theft recovery, including lost wages, legal fees, and expenses related to restoring one's identity. Additionally, IdentityIQ offers professional recovery assistance to guide users through the process of reclaiming their identities and repairing any damage.

Family Protection

IdentityIQ extends its protection services to family members, ensuring that the entire household is safeguarded against identity theft. Family protection plans cover spouses and dependents, providing comprehensive monitoring and alert services to keep everyone's personal information secure.

Antivirus Software with VPN

IdentityIQ includes a virtual private network (VPN) service to ensure secure and private internet browsing. This feature encrypts online activities, protecting users from cyber threats and unauthorized access.

To further enhance security, IdentityIQ offers antivirus software that protects users' devices from malware, viruses, and other cyber threats. This software helps maintain the integrity of personal information stored on users' devices.

Benefits of Partnering with IDIQ

IDIQ

Partnering with IDIQ to provide these robust identity theft protection services offers numerous advantages:

  1. Customizable Solutions: Tailored services to meet specific business needs.
  2. Dedicated Support: Account managers to ensure smooth implementation and ongoing support.
  3. Marketing Assistance: Resources and support to effectively communicate the benefits of identity theft protection.
  4. Residual Income: Opportunities for partners to earn ongoing income from providing these services.
  5. Enhanced Client Satisfaction: Offering identity theft protection can significantly improve client satisfaction and retention.

Bottom Line

Identity theft protection is an essential service that provides immense value to clients and businesses. By offering comprehensive protection, businesses can enhance their service offerings, build stronger client relationships, and differentiate themselves in the marketplace. Partnering with IDIQ ensures you can deliver top-notch protection services while earning residual income.

By taking proactive steps to offer identity theft protection, businesses can safeguard their clients' identities and build a more secure and trusted environment.

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Financial Intelligence Insights & Trends

Apr 14, 2025

Protecting Your Clients in the Age of Evolving Fraud: Key Trends and Predictions

Each year fraud grows more complex, targeted, and difficult to detect. The IdentityIQ 2024 Fraud Trends Report with Predictions for 2025 reveals a staggering surge in scams fueled by traditional tactics and evolving technology such as artificial intelligence (AI). For businesses, understanding these trends is critical – not only to defend against fraud but to help safeguard clients’ trust and security.

IDIQ recently released its newest report, under the flagship IdentityIQ® brand and built on proprietary member data, on the key fraud trends found last year with predictions for this year to help consumers and businesses stay ahead of scams.

Click here to download the report.

Utility Account Fraud: Costing Customers and Companies

Utility account fraud exploded by more than 1,033% in 2024 compared to the previous year, marking one of the fastest-growing types of identity theft. Fraudsters typically use stolen personal information to open utility services in someone else’s name. Or, they impersonate utility providers and threaten disconnection unless an immediate payment is made.

What This Means for Businesses: If you serve customers who use personal data to access services – whether utilities, telecom, or other services – this trend should be on your radar. Fraudsters are now bypassing consumers and targeting service providers directly through fake accounts, payment fraud, or account takeovers.

It’s important to help educate clients about verifying payment requests and only contact organizations through official channels.

Student Loan Scams: Preying on Financial Stress

Student loan-related fraud jumped by almost 500% in 2024 compared to the previous year. With the resumption of student loan payments post-pandemic, scammers used confusion and misinformation to launch fake forgiveness programs, phishing emails, and identity theft scams.

What This Means for Businesses: Fraudsters exploit communications to steal data, pretending to be businesses and using corporate logos to mimic real businesses.

Businesses can help educate clients about known scams and how to verify communication to help avoid these scams.

The Comeback of Physical Document Theft

While digital threats are rising, physical document theft saw a 46% increase last year compared to the previous year. Scammers are stealing documents from mailboxes and dumpsters for utility bills, credit card offers, tax forms, and other documents that can be used for identity theft or account fraud.

What This Means for Businesses: If your business sends sensitive documents by mail or handles client paperwork, your clients are at risk. You can encourage clients to go paperless to help stop the theft of important physical documents.

It’s also important to train employees on safe document handling and disposal practices, including the shredding of documents with sensitive client data.

Click here to download the report.

The Rise of AI-Powered Scams

From deepfake videos to AI-generated phishing emails and automated robocalls, criminals are using advancing technology to scale and personalize their attacks. Deepfake videos can impersonate loved ones, celebrities, and politicians. AI-powered phishing emails can be customized to online behavior. Robo-scammers can use cloned voices and chatbots to steal personal data.

What This Means for Businesses: AI scams are sophisticated, and they can be targeting your business and your clients. Make sure clients know the importance of contacting your business through official channels. Conducting AI threat and cybersecurity awareness training for your staff also is an essential part of protecting businesses and clients.

Proactive Identity & Credit Monitoring Is Essential

Across all fraud types, the IdentityIQ report highlights a common theme: the importance of identity and credit monitoring. Early detection through continuous monitoring of financial and identity information can help significantly reduces the potential impact and cost of fraud.

Business owners are in a unique position to help protect themselves and their clients.

Businesses can implement cybersecurity training and best practices as well be proactive in preparing for a data breach. IDIQ offers comprehensive data breach protection services that can help businesses proactively prepare for cyber threats and data breaches.

Learn more about data breach protection with IDIQ.

Partnering with IDIQ also offers businesses the opportunity to extend our industry-leading services to their clients, including identity theft protection, credit monitoring, and more. These services can be a powerful value-add that not only enhances client trust but can reduce bring in commission.

Partner with IDIQ today.

Bottom Line

Fraud isn’t just a consumer issue – it can negatively affect businesses and their clients. Staying informed and vigilant is the first step to helping prevent fraud. Business owners who are prepared can set themselves apart.

From a data breach response plan to helping restore customer trust through identity and credit monitoring, IDIQ can help protect your business and your customers in the event of a data breach and fraud. Get started today to protect your business and clients.

Mar 6, 2025

Expanding Financial Opportunities with Rent Payment Reporting Legislation in 2025

Millions of renters in the United States face a common financial hurdle that their on-time rent payments do not contribute to their credit scores, unlike homeowners whose mortgage payments directly affect their credit scores.  

This lack of credit tradeline can limit financial opportunities for renters, making it harder to secure loans, receive favorable interest rates, and qualify for mortgages. However, a legislative shift is underway with new legislation promoting financial inclusion with rent payment reporting. The 2025 Multi-Family Housing Legislation Insights Report explores how new policies, such as California’s Assembly Bill 2747 and Missouri’s House Bill 938, are making rent payment reporting a standard practice, promoting financial equity for millions. 

The Credit Gap: Why Rent Payment Reporting Matters 

For years, renters have been at a disadvantage in the credit system. While they often spend a majority of their income on housing, their responsible payment history has not been reflected in their credit profiles. According to an IDIQ study: 

  • 80% of renters want their on-time rent payments included in their credit scores. 
  • 95% of renters seek resources to help them build and manage their credit. 
  • 75% of renters would consider rent payment reporting when choosing a rental property. 

Recognizing the need for financial inclusion, policymakers have begun enacting legislation that mandates landlords and property managers to offer rent payment reporting. This shift aims to provide renters with the same financial opportunities as homeowners. 

Key Legislative Changes in 2025 

1. California’s AB 2747: Rent Payment Reporting Becomes Law 

California has taken a major step in bridging the credit gap with AB 2747, which builds upon Senate Bill 1157. Effective Jan. 1, 2025, this law requires property managers and landlords with 15 or more rental units to offer rent payment reporting to the major credit bureaus. This allows tenants to build credit histories and improve their access to financial services and better loan terms.  

2. Missouri’s HB 938: A Push Toward Financial Inclusion 

While Missouri’s HB 938 is still awaiting legislative approval, it aims to mirror California’s approach. If passed, it requires landlords and property manager to offer rent payment reporting credit-building opportunities for renters. The proposed law would go into effect on Aug. 28, 2025, with compliance requirements for new leases starting Feb. 1, 2026. 

A Growing Trend 

As more states explore similar initiatives, rent payment reporting legislation enhances credit accessibility and financial inclusion while benefiting not only residents but landlords and property manager, credit bureaus, and financial institutions as well.  

Who Benefits from Rent Payment Reporting? 

The impact of these legislative changes provides the following benefits: 

  • Renters: Gain access to improved credit scores, better loan terms, and increased financial stability. 
  • Landlords & Property Managers: Benefit by attracting responsible tenants and building stronger tenant relationships. 
  • Credit Bureaus: Gain more comprehensive financial data, which can result in more accurate credit scoring. 
  • Financial Institutions: Expand lending opportunities to responsible renters with improved risk assessments. 
Promotional image for a report titled "New Rent Reporting Legislation for Multi-Family Housing." It features cover images of reports and offers a button to "Get the full report" with a dark, abstract background.

How IDIQ is Supporting This Movement 

Navigating new regulations can be complex, but IDIQ simplifies compliance through automated rent payment reporting solutions. As a trusted third-party data aggregator, IDIQ offers tools to help landlords, property managers, and renters seamlessly report rent payments to credit bureaus.  

Download the Full Report for In-Depth Insights 

New rent payment reporting legislation is bringing financial inclusion into the credit system, allowing renters to build credit and improve their financial well-being. To explore the full impact of these legislative changes and learn how IDIQ can help, download the full 2025 Multi-Family Housing Legislation Insights Report today. 

Download Now

Feb 24, 2025

Understanding the IDIQ Affiliate Program

The IDIQ® affiliate program is a rewarding way to earn commissions while promoting valuable solutions that support financial security and growth.

About IDIQ

At IDIQ, our mission is to empower individuals to take control of their financial and identity security. We are dedicated to strengthening long-term financial health by offering innovative tools and services tailored to diverse consumer needs.

Our solutions include credit monitoring, identity theft protection, and tools to help build and manage credit. Standout products such as IdentityIQ®, MyScoreIQ®, and CreditBuilderIQ collectively deliver comprehensive features such as 24/7 identity theft monitoring, credit scores and reports, and credit-building tools.

These services provide peace of mind and actionable insights to help users achieve their financial goals with confidence.

What is the IDIQ Affiliate Program?

The IDIQ affiliate program allows individuals and organizations – such as content creators, solopreneurs, marketers, and businesses – to earn commissions by promoting our financial intelligence products. It’s a simple and rewarding way to earn additional revenue while helping your audience or community secure their financial future.

Affiliates can earn up to $100 per qualified enrollment, with an average cost per acquisition (CPA) of $40 per qualified enrollment. You also benefit from a 60-day cookie tracking window, which helps make sure you get credit even if the person you referred needs time to make a decision. With net-30 payouts and no minimum earnings required for qualified partners, promoting IDIQ brands is a fast way to grow and diversify your income.*

Getting started is easy. Affiliates complete an application to set up their account, access high-converting marketing assets, and begin sharing affiliate links on websites, blogs, social media, or other platforms. Each referral generates a commission that is tracked in our affiliate management platform, where you can easily review your earnings.

IDIQ Brands You Can Promote as an Affiliate

As an IDIQ affiliate, you can promote a range of trusted brands tailored to specific financial needs.

  • IdentityIQ: Provides industry-leading identity theft protection and credit monitoring, including credit reports and scores, real-time fraud alerts, and $1 million in identity theft insurance, underwritten by AIG.
  • MyScoreIQ: Provides three-bureau FICO® Scores and credit reports, real-time credit monitoring and alerts, and tools such as the FICO® Score Simulator to help users understand and improve their credit
  • CreditBuilderIQ: Features AI-driven credit analysis and insights, dispute tools including unlimited credit disputes with major bureaus, and smart software to simplify credit management

Advantages of the IDIQ Affiliate Program

The IDIQ affiliate program is designed to make earning easy and rewarding. Affiliates can earn generous commissions for each qualified enrollment with a straightforward and transparent payout structure — no guesswork involved. We provide high-converting marketing assets and support from a dedicated account manager to help you succeed.

With flexible earning options and a lineup of financial products that fit different audience needs, our program makes it simple to grow your income while promoting tools that help others.

IDIQ Affiliate Partners vs. B2B Partners

IDIQ offers two partnership models designed to meet the unique needs of different collaborators: the affiliate program and the B2B partnership program.

While both provide opportunities to promote financial tools from IDIQ, each program targets a specific audience and delivers distinct benefits.

Affiliate Program

The affiliate program is ideal for digital marketers, bloggers, influencers, content creators, and organizations with an engaged audience. Affiliates use tracked links to promote IDIQ products and earn commissions for every successful referral.

It’s a straightforward, performance-based model that’s perfect for individuals or businesses looking to monetize their platforms while providing valuable tools for financial security, credit monitoring, and identity protection.

B2B Partnership Program

The B2B partnership program is tailored for businesses that want to integrate services from IDIQ into their offerings. We offer a variety of solutions, including co-branded or white-labeled solutions for B2B partners to resell these tools under their own brand or offerings.

Here are the industries our B2B partnership program is optimized for:

This scalable model helps partners generate recurring income through our no-limit recurring commission structure while also helping build long-term customer loyalty through our product benefits such as credit score monitoring and alerts, educational materials, CRM integrations, and more.

Click here to learn more about becoming an IDIQ Partner.

Who Should Join the IDIQ Affiliate Program?

The IDIQ affiliate program is a great fit for bloggers, influencers, content creators, solopreneurs, educators, and organizations with an online presence focused on financial education or personal growth.

Financial security, credit monitoring, and identity protection are high-demand topics that resonate deeply with these audiences, making it a flexible and rewarding way to earn income while sharing reliable tools that help your audience protect their identity and achieve their financial goals.

How to Get Started

Joining the IDIQ affiliate program is quick and easy.

  1. Sign Up
    • Complete the application to get started. Once approved, IDIQ will reach out to invite you to set up your affiliate account.
  2. Promote Our Brands
    • Using the high-converting assets available on your affiliate account, you can start promoting our products and brands on your website, blog, social media, email campaigns, and more.
  3. Earn Commissions
    • Each time one of your referrals becomes a member of one of our products, you will earn a commission.

Bottom Line

The IDIQ affiliate program offers a straightforward and lucrative way to earn income by promoting our financial solutions, which are trusted by more than 5 million members. With competitive payouts, flexible earning options, and high-converting marketing resources, our program equips you for success.

Whether you’re a digital marketer, content creator, or organization, the IDIQ affiliate program provides everything you need to grow your revenue while empowering your audience with the best tools for financial health.

Ready to start? Join the IDIQ affiliate program today and take the first step toward a rewarding partnership while helping others secure their financial futures.

*Terms and conditions apply. Full details available in our affiliate platform. 

Jan 24, 2025

HB 938: What You Need to Know About Missouri’s Rent Payment Reporting Bill

Missouri House Bill 938 (HB 938) is the first of many new rent payment reporting bills expected to be introduced over the coming months and years. Following in the footsteps of California’s AB 2747 legislation, this bill would require landlords to report on-time rent payments to credit bureaus. 

This legislation aims to expand financial inclusion, helping renters build credit while creating benefits for landlords and property management companies. However, it also mandates changes in normal business practices that many landlords and multi-family housing managers may find overwhelming. 

We worked with our in-house experts to break down the key impacts of HB 938, including what to expect, what is means for landlords and residents alike, and how you can stay compliant when this legislation goes into effect.  

Key Takeaways 

  • HB 938 requires landlords to offer residents the ability to report positive rent payments to credit bureaus. 
  • Rent payment reporting can provide a pathway for residents to establish or improve credit scores. 
  • Rent payment reporting can benefit landlords by encouraging on-time payments and improving residents retention rates. 
  • Implementing rent payment reporting systems independently can be complex, but IDIQ offers seamless tools and resources to make compliance easier. 

What is HB 938? 

HB 938 is a legislative effort designed to promote financial inclusion by requiring landlords and property managers to report residents’ on-time rent payments to credit bureaus. The bill recognizes rent as a critical financial obligation and leverages it to help residents build stronger credit profiles. Rent payment reporting creates valuable tradelines tied to housing payments, which would otherwise be limited to homeowners with a mortgage. 

Current Status of the Bill and Timeline 

HB 938 was introduced by State Rep. Aaron Crossley to the Missouri House of Representatives first on Jan. 16, 2025, and read a second time on Jan. 21, 2025. The bill outlines specific deadlines for landlords and property management companies to comply and includes measures to ensure proper reporting practices. 

If passed, the proposed effective date for this bill is Aug. 28, 2025. The law would apply to new leases starting Feb. 1, 2026, and existing leases as of Aug. 28, 2025. Landlords would be required to start offering on-time rent payment reporting to all eligible residents by Feb. 1, 2026.  

The hearing for this bill has not yet been scheduled. 

Compliance with HB 938 

The primary requirement for compliance with HB 938 is for landlords and property management companies to offer residents the option to report positive rent payments to the credit bureaus. This entails setting up a system to accurately track and report on-time rental payments.  

Some landlords may be exempt from the bill, such as landlords or buildings with fewer than 15 units, some corporate entities, and assisted housing developments.  Landlords and property managers should familiarize themselves with the bill before its implementation to ensure full compliance. 

Under HB 938, Landlords are Required To: 

  • Offer On-Time Rent Payment Reporting: 
    Landlords must provide residents the option to report their positive rental payment history to consumer reporting agencies. This option will need to be available for all leases starting at the specified bill implementation dates and must be offered annually. 
  • Notify Residents: 
    Landlords are required to inform residents about the positive rent payment reporting option, including the process, potential benefits for credit building, and any associated fees. 
  • Ensure Transparency and Accuracy: 
    Landlords must maintain accurate records of residents’ on-time rental payments and ensure any reported information is accurate to prevent disputes. 
  • Comply with Fee Guidelines: 
    Any fee charged for rent payment reporting cannot exceed the lesser of $10 per month or the actual cost to the landlord. No fees can be charged if there are no associated costs for reporting. 
    Failure to pay the fee will not result in the eviction of the resident, nor be deducted from the security deposit; but the landlord may stop reporting rent payments after 30 days of non-payment. 
  • Follow Regulations: 
    Follow any guidelines established by the state regarding the frequency and format of the reports.  
Promotional image for a report titled "New Rent Reporting Legislation for Multi-Family Housing." It features cover images of reports and offers a button to "Get the full report" with a dark, abstract background.

Implementing Rent Reporting Systems 

To comply with HB 938, landlords and property management companies may need to implement or enhance rent payment reporting systems. The following are some tips to help streamline the process. 

  1. Evaluate Existing Systems: 
    • Review current property management software to determine whether it can handle positive rent payment reporting. 
    • Identify any upgrades or new tools needed to meet the requirements of HB 938. 
  2. Select a Rent Payment Reporting Service: 
    • Choose a reliable service that integrates seamlessly with your property management software. 
    • Select providers that report to all three major credit bureaus to maximize credit-building benefits for residents. 
  3. Integrate and Train Staff: 
    • Work with your rent payment reporting service provider to help ensure a smooth implementation. 
    • Train your team on the new procedures to guarantee timely and accurate reporting. 
  4. Communicate with Residents: 
    • Notify residents about the positive rent payment reporting option, explaining how it works and its credit-building advantages. 
    • Provide clear instructions on how to opt in or out, along with answers to frequently asked questions.
    • Address concerns proactively to encourage participation and foster positive relationships.

By following these steps, landlords and property management companies can not only comply with HB 938 but also support residents in building their credit histories through consistent rent payments.

💡 Want help offering rent payment reporting to your residents? Partner with IDIQ today

IDIQ Tools and Resources Available to Assist in Compliance 

IDIQ offers easily implementable, comprehensive rent payment reporting services to help property managers comply with HB 938. By partnering with IDIQ, landlords and property managers can make sure they meet all legislative requirements while enhancing the credit-building opportunities for their residents. 

IDIQ simplifies rent payment reporting with: 

  • Integrated Reporting Tools: Easy-to-use software for landlords and property managers. 
  • Compliance Support: Ensures adherence to Fair Credit Reporting Act (FCRA) standards. 
  • Resident Communication Assistance: Pre-built materials to educate renters about rent payment reporting benefits. 
  • Automated Processes: Streamlines reporting to major credit bureaus. 

Benefits of Rent Payment Reporting 

While rent payment reporting won’t be required in Missouri until HB 938 passes, there are significant benefits to getting ahead of the competition and offering rent payment reporting now. Providing streamlined rent payment reporting provides advantages for property managers, residents, and the property management industry as a whole.  

Benefits of HB 938 for Landlords and Property Managers 

  • Encouragement of On-Time Payments: Rent payment reporting motivates residents to pay rent on time, knowing their timely payments can positively impact their credit scores.  
  • Reduction in Resident Turnover: By offering residents a way to build their credit through rent payments, property managers can increase resident satisfaction and retention, potentially reducing turnover rates.  
  • Enhancement of Resident Satisfaction: Providing a rent payment reporting service demonstrates a commitment to residents’ financial well-being, fostering a stronger sense of community and trust.

⭐️ Partner with IDIQ today and stay compliant with easily implemented rent payment reporting and more. 

Benefits of HB 938 for Renters and Residents 

  • Building Credit History: Can help renters establish or improve credit scores using positive rent payment data. 
  • Financial Empowerment: Can improve access to loans, credit cards, and better financial opportunities. 
  • Lower Security Deposits: Stronger credit profiles may reduce move-in costs such as security deposits. 

Setting Up Rent Payment Reporting 

Implementing rent payment reporting may feel overwhelming, especially without the proper tools and support. Here’s a quick look at the essentials and potential challenges you might encounter when managing this process independently. 

The Basics 

Rent payment reporting involves securely transmitting rental payment data to credit bureaus. This process requires accurate payment tracking, data security, resident authorization, and adherence to FCRA requirements.  

Challenges of Setting Up Rent Payment Reporting Independently 

Tackling rent payment reporting without streamlined software or professional support can cause a number of challenges, including: 

  • Administrative Burden: Tracking and reporting payments manually is time intensive and can be a drain on resources. 
  • Compliance Risks: Failing to meet FCRA standards can lead to penalties. 
  • Resident Communication: Effectively communicating to renters on rent payment reporting benefits can be challenging. 

Given these challenges, partnering with a specialized service like IDIQ can simplify the process, ensuring compliance, accuracy, and efficiency. 

Why Partner with IDIQ for Rent Payment Reporting 

Partnering with IDIQ for rent payment reporting offers numerous benefits that streamline compliance with HB 938 and enhance your property management operations.  

Expertise in Rent Reporting Solutions  

IDIQ brings extensive experience in rent reporting solutions, helping you meet all the requirements of HB 938 effortlessly. Our expertise helps you navigate the complexities of the legislation, providing peace of mind and allowing you to focus on managing your properties.  

Professional Support  

IDIQ provides continuous support throughout the implementation process. From initial setup to ongoing management, our team is dedicated to helping you succeed. We offer training, resources, and personalized assistance to ensure your rent reporting system operates smoothly.  

Commitment to Helping Property Managers Achieve HB 938 Compliance  

We aim to help you maximize the benefits of rent reporting, enhancing tenant satisfaction and retention while positioning your properties as attractive options for responsible renters.  

Financial Benefits & Ancillary Income Opportunity  

IDIQ can offer the highest revenue share to property management company partners. Alternatively, you have the option to forgo commission and reduce the cost of a plan for your residents, providing flexibility in how you wish to structure your partnership 

Additionally, implementing rent payment reporting with IDIQ can lead to increased revenue through improved tenant retention and satisfaction. Residents who see tangible benefits in their credit scores are more likely to renew leases, reducing turnover costs and vacancies.  

Compatibility with Major Accounting Platforms  

IDIQ rent payment reporting solutions are designed to integrate seamlessly with major property management and accounting software platforms, helping ensure smooth implementation and minimal disruption to your existing processes.  

Ease of Implementation  

Our solutions are user-friendly and require minimal effort from your on-site teams. IDIQ handles the heavy lifting, allowing your staff to focus on their core responsibilities.  

Marketing Collateral Provided by IDIQ  

IDIQ provides marketing materials to help you communicate the benefits of rent reporting to your residents, enhancing enrollment rates and resident satisfaction. 

Empowering Renters and Landlords: HB 938’s Lasting Impact 

HB 938 marks a significant step toward financial inclusion in the Missouri rental market. By making rent reporting mandatory, the bill empowers renters to build credit while helping landlords and property management companies improve resident relationships and encourage timely rent payments.  

Partnering with IDIQ helps ensure that both parties maximize the benefits of this groundbreaking legislation with seamless integration.  

IDIQ offers comprehensive rent payment reporting services that seamlessly integrate with existing systems, ensuring compliance with HB 938 while maximizing benefits for property managers and residents. Our solutions not only help you meet regulatory requirements but also enhance operational efficiency, resident satisfaction, and financial outcomes.  

Don’t wait until the last minute to start preparing. Partner with IDIQ today to ensure your property management practices are compliant, efficient, and beneficial to your residents.